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Privacy Policy

Updated: August 4,2025​ ​
 

Watts Up Energy ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it through our compliance with this Website Privacy Policy ("Policy").

This Policy describes our practices regarding the collection, use, and disclosure of Personal Information (defined below) from visitors of our website ([website URL]), job applicants, and customers utilizing our residential energy storage products and services in California, Arizona, and San Francisco. "Personal Information" means information that identifies, relates to, describes, or can reasonably be associated with you.

 

1. Introduction

 

lease read this Policy carefully to understand our practices regarding your Personal Information. We may modify this Policy at any time, with changes effective immediately upon posting. Material changes will be conspicuously posted on our website or communicated to you.

 

2. Children's Privacy

 

We do not knowingly collect Personal Information from children under 16. If we learn we have collected such information without parental consent verification, we will delete it immediately. To report any concerns, please contact us at gosolar@wattsupus.com.

 

3. Information Collection

 

We collect Personal Information through:

  • Direct interactions: When you request quotes, schedule installations, or create accounts

  • Automated technologies: Cookies and tracking technologies when you navigate our website

  • Third parties: Such as solar panel providers or energy consultants

 

3.1 Types of Information Collected

 

We may collect:

  • Contact Information: Name, address, email, phone number

  • Financial Information: For payment processing and credit checks

  • Property Details: Home characteristics for system design

  • Energy Usage Data: For system optimization (with your consent)

  • Technical Data: IP address, browser type, device information

  • Employment Data: For job applicants (resumes, work history)

 

3.2 Tracking Technologies

 

We use cookies and similar technologies to:

  • Enhance website functionality

  • Analyze traffic patterns

  • Personalize your experience

You may disable cookies through your browser settings, though this may affect website functionality.

 

4. Use of Personal Information

 

We use your information to:

  • Provide and maintain our energy storage services

  • Process transactions and installations

  • Communicate about your system

  • Improve our products and services

  • Comply with legal obligations

  • Recruit and evaluate job applicants

 

5. Information Sharing

 

We may disclose Personal Information to:

  • Service Providers: Installation partners, payment processors

  • Business Transfers: In mergers or acquisitions

  • Legal Compliance: When required by law

  • With Your Consent: For specific purposes

We do not sell Personal Information to third parties.

 

6. Data Security

 

We implement appropriate technical and organizational measures to protect your Personal Information. However, no internet transmission is completely secure.

 

7. California Privacy Rights

 

California residents have rights under CCPA/CPRA including:

  • Right to know about collected Personal Information

  • Right to delete Personal Information

  • Right to correct inaccurate information

  • Right to opt-out of "sales" or "sharing" of data

  • Right to limit use of sensitive information

To exercise these rights, contact us at:

  • Phone: 213-696-5449

  • Email: gosolar@wattsupus.com

 

8. Arizona and San Francisco Residents

 

While Arizona lacks comprehensive privacy laws, we extend similar transparency and control rights to all customers. San Francisco residents may have additional protections under local ordinances.

 

9. Data Retention

 

We retain Personal Information only as long as necessary for the purposes outlined in this Policy or as required by law.

 

10. International Users

 

Our website and services are intended for U.S. residents. By using our services, you consent to data processing in the United States.

 

11. Policy Updates

 

We will notify you of material changes to this Policy through our website or direct communication.

 

12. Contact Us


For questions or to exercise your rights:​
Watts Up Energy​
Physical Address:2108 N ST STE N，Sacramento，CA 95816​
Email:gosolar@wattsupus.com​
Phone: 213-696-5449​
​

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